Compliance & Licenses
DA5 holds five licenses from the Bangko Sentral ng Pilipinas, enabling us to deliver remittance, foreign exchange, electronic money, virtual asset, and electronic payment services across the Philippines.
Our Regulatory Licenses
Each license is issued by the Bangko Sentral ng Pilipinas (BSP), the central bank of the Philippines, and authorizes DA5 to operate specific financial services under strict regulatory oversight.
Remittance Agent License
Authorizes DA5 to act as an intermediary for licensed remittance service providers, facilitating the collection and forwarding of domestic and international remittances.
Bangko Sentral ng PilipinasForeign Exchange Dealer License
Permits DA5 to buy, sell, and exchange foreign currencies, providing accessible foreign exchange services to individuals and businesses.
Bangko Sentral ng PilipinasElectronic Money Issuer License
Enables DA5 to issue electronic money and operate e-wallet services, supporting digital transfers, payments, and stored value for customers.
Bangko Sentral ng PilipinasVirtual Asset Service Provider License
Regulates DA5's virtual asset exchange and digital wallet operations, ensuring compliance with anti-money laundering and counter-terrorism financing standards.
Bangko Sentral ng PilipinasElectronic Payment and Financial Services License
Allows DA5 to provide non-traditional payment services including bill payments and merchant acquiring through electronic products and technologies.
Bangko Sentral ng PilipinasBSP Consumer Assistance
DA5 is committed to protecting customer rights through clear communication and reliable support, guided by its Consumer Protection and Customer Support Manuals.
DA5 Customer Support
For assistance with any DA5 product or service, contact our support team directly.
customer.support@da5.com.phBSP Official Channels
- Address A. Mabini Street corner P. Ocampo Street, Malate, Manila, Philippines 1004
- Telephone (+632) 8811-1277 (8811-BSP)
- Website www.bsp.gov.ph
Consumer Assistance Mechanism (CAM)
- Telephone (+632) 5306-2584, (+632) 8708-7087, (+632) 8708-7701 loc. 2584
- Email consumeraffairs@bsp.gov.ph
- Chatbot BSP Online Buddy (BOB) accessible through the BSP website
QUESTIONS?
Talk to our compliance and support teams
For licensing questions, partnerships, or product support — we are here to help.