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Have questions about our products and services? Want to become a DA5 agent or partner? Reach out to us and our team will get back to you promptly.

Customer Support

DA5 is committed to protecting customer rights through clear communication and reliable support, guided by its Consumer Protection and Customer Support Manuals.

Regulatory Escalation

Customers may escalate concerns to the Bangko Sentral ng Pilipinas (BSP) through its official channels.

Address A. Mabini Street corner P. Ocampo Street, Malate, Manila, Philippines 1004
Telephone (+632) 8811-1277 (8811-BSP)

Consumer Assistance Mechanism (CAM)

Telephone (+632) 5306-2584, (+632) 8708-7087, (+632) 8708-7701 loc. 2584
Chatbot BSP Online Buddy (BOB) via the BSP website