GET IN TOUCH
We'd love to hear from you
Have questions about our products and services? Want to become a DA5 agent or partner? Reach out to us and our team will get back to you promptly.
How to Reach Us
Choose the contact method that works best for you.
info@da5.com.ph
General inquiries and partnerships
Customer Support
customer.support@da5.com.ph
Account help and transaction concerns
Data Protection Officer
dataprotection1@da5.com.ph
Privacy and data protection requests
Telephone
(02) 7909 8080
Monday to Friday, 9am - 6pm
Main Office
B1 Enzo Building
399 Sen. Gil Puyat Ave.
Makati City, Philippines
Customer Support
DA5 is committed to protecting customer rights through clear communication and reliable support, guided by its Consumer Protection and Customer Support Manuals.
Regulatory Escalation
Customers may escalate concerns to the Bangko Sentral ng Pilipinas (BSP) through its official channels.
Address
A. Mabini Street corner P. Ocampo Street, Malate, Manila, Philippines 1004
Telephone
(+632) 8811-1277 (8811-BSP)
Website
www.bsp.gov.ph
Consumer Assistance Mechanism (CAM)
Telephone
(+632) 5306-2584, (+632) 8708-7087, (+632) 8708-7701 loc. 2584
Chatbot
BSP Online Buddy (BOB) via the BSP website